Privacy Policy

Our Commitment to Your Privacy

This website is owned and operated by Southeast Banking Systems (“SBS,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect when you visit or use our website, how we use that information, how we may share it, and the choices available to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

What Personal Information We Collect and Why We Collect It

SBS may collect information that you voluntarily provide through forms, communications, and other interactions with our website.

The types of information we collect may include:

• Name
• Company or organization name
• Job title or role
• Email address
• Telephone number
• Mailing or service address
• Information about your organization or facility
• Information about the products or services you are interested in
• Information about a service request or equipment issue
• Information you include in messages or other communications with us
• Other information you voluntarily provide

We collect this information primarily to respond to inquiries, provide requested services or information, communicate with customers and prospective customers, and operate and improve our business.

Contact Us Forms

If you use a Contact Us form on our website, we may collect information such as your name, organization, email address, telephone number, and the contents of your message.

We use this information to:

• Respond to your inquiry;
• Contact you regarding your request;
• Provide information about SBS products and services;
• Connect you with an appropriate SBS representative;
• Follow up regarding your inquiry or potential business relationship; and
• Maintain appropriate records of communications with you.

We do not require you to provide more information than is reasonably necessary to respond to your inquiry.

Schedule a Service Forms

If you use our Schedule a Service form, we may collect information such as your name, organization, contact information, service location, equipment or system information, description of the service issue, and other information necessary to understand and respond to your request.

We use this information to:

• Process and respond to your service request;
• Contact you regarding scheduling;
• Identify the appropriate SBS technician or service personnel;
• Understand the equipment or system requiring service;
• Coordinate service activities;
• Maintain service and customer records; and
• Communicate with you regarding the status of your service request.

Because SBS provides technical services involving security, banking, transaction, surveillance, alarm, access-control, ATM, vault, and other specialized equipment, please do not submit passwords, access codes, alarm codes, security credentials, or other highly sensitive security information through a general website form unless SBS specifically requests that information through an appropriate secure method.

How We Use Your Information

SBS may use information collected through the website for the following purposes:

Providing Services

To respond to service requests, inquiries, and requests for information and to provide products and services requested by you or your organization.

Communication

To communicate with you regarding inquiries, service requests, appointments, products, projects, quotations, and other business matters.

Customer and Business Operations

To maintain customer and service records, manage relationships, coordinate technicians and service personnel, and operate our business.

Service Improvement

To understand how visitors use our website and improve our website, products, services, and customer experience.

Marketing and Business Development

Where permitted by applicable law, we may use contact information to communicate with you about SBS products, services, capabilities, company news, or other information that may be relevant to your organization.

You may opt out of marketing communications as described below.

Security and Fraud Prevention

To protect the security and integrity of our website, systems, business, customers, employees, and visitors and to detect or prevent unauthorized activity, fraud, abuse, or security incidents.

Legal and Regulatory Compliance

To comply with applicable laws, regulations, legal processes, court orders, governmental requests, and other legal obligations.

Website Usage Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, security services, or other technologies.

This information may include:

• IP address;
• Browser type and version;
• Operating system;
• Device type;
• Referring website or webpage;
• Pages viewed;
• Date and time of visits;
• Approximate geographic information derived from an IP address;
• Time spent on pages;
• Links or buttons clicked; and
• Other technical or usage information.

We may use this information in aggregate or otherwise to understand website traffic, diagnose technical problems, improve website performance, analyze usage patterns, maintain website security, and improve our products and services.

We generally use website usage information for these business purposes rather than to identify individual visitors personally.

Cookies and Similar Tracking Technologies

Our website may use cookies, pixels, web beacons, tags, scripts, and similar technologies (“Cookies”) to support website functionality, understand website usage, improve performance, and analyze traffic.

Cookies may allow us to recognize your browser or device and remember certain information about your visit.

Cookies may be:

• Essential Cookies, which are necessary for certain website functions;
• Analytics Cookies, which help us understand how visitors use the website;
• Functional Cookies, which support certain website features; or
• Advertising or Marketing Cookies, where applicable, which may be used to understand or support marketing activities.

The specific Cookies and third-party technologies used on the website may change from time to time.

You can generally control or delete Cookies through your browser settings. Most browsers allow you to block or delete Cookies. If you disable certain Cookies, however, portions of the website may not function properly.

Analytics and Third-Party Technologies

SBS may use third-party analytics, website functionality, security, advertising, or other technologies to operate and improve the website.

Depending on the services currently implemented on the website, these providers may collect technical information about your device, browser, website interactions, or visits to the website.

Examples may include website analytics platforms, video hosting services, embedded content providers, website security services, hosting providers, and marketing technologies.

SBS will update this Privacy Policy as appropriate when material changes are made to the technologies used to collect or process information.

If the website uses a particular third-party service that provides its own privacy controls or opt-out mechanism, you may also manage your preferences through that provider.

How We Use Information Voluntarily Provided by You

SBS uses information voluntarily provided by visitors and customers to provide requested information, respond to inquiries, schedule and provide services, communicate with customers and prospective customers, and support our business operations.

For example, information submitted through our Contact Us form may be used to respond to your inquiry and connect you with an appropriate SBS representative.

Information submitted through our Schedule a Service form may be used to coordinate and provide technical or service support.

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including customer service, business operations, legal, accounting, contractual, and recordkeeping purposes.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Who We Share Your Information With

SBS does not sell your personal information.

We may share personal information with trusted third parties when reasonably necessary to operate our business, provide requested products or services, respond to inquiries, or fulfill legitimate business or legal purposes.

Service Providers

Companies that provide website hosting, information technology, communications, customer relationship management, analytics, email, security, scheduling, payment processing, or other services on our behalf.

Manufacturers and Technology Partners

Where necessary to respond to an inquiry, provide technical support, coordinate products or services, or fulfill a customer request, SBS may share relevant information with manufacturers, distributors, technology providers, or other business partners.

Service Personnel and Contractors

Information may be provided to SBS employees, technicians, contractors, or other personnel when necessary to respond to or fulfill a service request.

Legal and Government Authorities

SBS may disclose information when required or permitted by law, legal process, court order, governmental request, or when necessary to protect the rights, property, safety, or security of SBS, our customers, employees, website visitors, or others.

Business Transactions

If SBS is involved in a merger, acquisition, financing, sale of assets, reorganization, or other corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.

SBS does not authorize third parties to use personal information provided through our website for purposes unrelated to the services they provide to SBS or the purposes described in this Privacy Policy, except as otherwise permitted or required by law.

Information Security

SBS takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, information system, or method of storing information can be guaranteed to be completely secure.

You should exercise appropriate caution when transmitting information over the Internet and should not submit passwords, security codes, alarm credentials, or other highly sensitive information through ordinary website forms.

Your Choices and Opt-Out Rights

We provide reasonable choices regarding the information you provide to us.

Marketing Communications

If you receive marketing or promotional communications from SBS, you may request to stop receiving those communications by using the unsubscribe mechanism included in the communication or by contacting us directly.

Please note that even if you opt out of marketing communications, we may continue to send you non-promotional communications necessary to respond to a service request, customer relationship, transaction, appointment, account, or other business matter.

Cookies

You may manage or disable certain Cookies through your web browser or other available privacy controls.

Disabling Cookies may affect the functionality of portions of our website.

Contact Information

You may contact SBS to ask questions about the personal information you have provided to us or to request that we update inaccurate information, subject to applicable legal and business requirements.

Children's Privacy

Our website is intended for businesses, organizations, professionals, and other general audiences.

SBS does not knowingly collect personal information from children under the age of 13 through the website.

If you believe that a child has provided personal information to SBS through the website, please contact us so that we can take appropriate steps.

Third-Party Websites and Services

Our website may contain links to websites, applications, services, manufacturers, vendors, or other third-party resources.

SBS does not control the privacy practices of third-party websites or services.

This Privacy Policy applies only to information collected by SBS through our website and other interactions governed by this Privacy Policy.

When you visit a third-party website or use a third-party service, you should review that provider's privacy policy to understand how it collects, uses, and shares information.

Changes to This Privacy Policy

SBS may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to remain informed about how SBS collects, uses, and protects information.

Your Consent

By accessing or using the SBS website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described in it, to the extent permitted by applicable law.

Where applicable law requires a different form of consent, SBS will obtain consent in accordance with the requirements of that law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we maintain about you, please contact us:

Last Updated: Aug 10, 2026